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Getting Started with Pass10x
A digital visitor parking management system for residential buildings, strata communities, and property managers.
Pass10x is a digital parking pass system that helps residential communities manage visitor parking, resident parking rules, enforcement, rental stalls, EV paid passes, and violation notices from one platform.
No. Pass10x is a web-based application. You can access it through your browser by visiting www.pass10x.com. You can also save it to your phone's home screen as a web app using Chrome or Safari.
Pass10x is used by residents, visitors, property managers, building managers, strata councils, patrol teams, and parking enforcement teams.
Depending on your building setup, you may be able to: register your resident account, create visitor parking passes, create future passes, manage active passes, use flexible hour passes, request or rent parking stalls, pay for EV parking, view or respond to violation notices, and access building-specific parking rules.
No. Each building may have different visitor parking rules. Pass limits, time limits, overnight rules, EV rules, rental stall rules, and enforcement policies are configured based on your building or strata's requirements.
Step-by-step tutorials
Watch resident walkthroughs in English or 中文.
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